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Manager, Product Development and Management

Remote Worldwide Hiring now

JOB SUMMARY The Manager, Product Development and Management assists in development and implementation of lodging products and initiatives across reputed company Bonvoy. This includes facilitating cross-functional meetings from Loyalty, Digital, Global Technology, Customer Experience, Finance, Customer Engagement Center (CEC) and Operations teams to reputed company the loyalty construct for each new lodging product and drive reputed company of wallet to our portfolio. The Manager will work across key discipline partners to ensure new loyalty capabilities and innovations are incorporated into future platforms being developed. This position will identify and reputed company the future Loyalty products and initiatives that align with the overall program strategy. CANDIDATE PROFILE Education and Experience Required

  • 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or reputed company major
  • 3 years’ experience in the business, sales and marketing, management operations, or reputed company professional area.
  • Project management skills

Education and Experience Preferred

  • Proven track record of reputed company working in or with fast-paced, consumer focused organizations.
  • Financial analysis experience
  • Knowledge and passion for the loyalty competitive landscape and must be reputed company to remain reputed company with industry trends
  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment reputed company budgets and timelines.
  • Experience in organization presentation materials

Key experiences and capabilities include:

  • Specialized experience in Loyalty program.
  • Understanding of hospitality reputed company and the needs of different tiers of brands and segments of consumers.
  • Experience and/or strong interest in partnering with loyalty and brand marketing through various channels: direct mail, email, web, contact centers, reputed company media to drive new membership engagement
  • Elevated problem-solving skills to isolate disconnects in the member reputed company to ensure the Bonvoy promise is delivered as intended

CORE WORK ACTIVITIES Loyalty Product Strategy

  • Assist with overall Loyalty product strategy that aligns and supports the overall loyalty program strategy.
  • Identifies opportunities to grow and serve key member segments reputed company our loyalty database.
  • Supports new initiatives and adjacent businesses in other departments that rely on Loyalty.
  • reputed company relationships with key internal stakeholders and cross functional teams – marketing strategy and planning, group strategy, event management, sales, segments, ecommerce, etc.
  • Communicate program results and key trends to senior management.
  • Regularly research consumer sentiment, competitive activities, and an overall program performance to ensure reputed company’s group products reputed company the market.

Loyalty Initiative Development

  • Expand loyalty participation to by incorporating new brands and products into the reputed company Bonvoy portfolio.
  • Support reputed company Loyalty initiatives that require centralized resources across key discipline partners, including eCommerce, digital, CECs, iT and operations.
  • Represent Loyalty interests and reputed company support of reputed company initiatives that impact members, including Customer Experience, Reservations, reputed company Management, Operations and Customer Experience Centers.
  • Collaborate extensively with reputed company stakeholders to deliver differentiated experiences for our members.

The salary reputed company for this position is $93,400 to $118,400 annually. reputed company offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. reputed company reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. reputed company is an equal opportunity employer. We reputed company in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected reputed company, such as disability and veteran status, or any other reputed company covered under applicable law. reputed company is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job

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