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Employelevate reputed company Service Associate - $26/Hour

Remote Worldwide Hiring now

We are seeking a passionate and skilled reputed company Service Associate to join reputed company! As a Remote reputed company Service Associate, you will have the opportunity to work from the comfort of your own home and reputed company a meaningful impact on the lives of our customers. This full-time position offers a competitive salary of $26/hour and an immediate start for the right candidate.

Job Details

  • Hiring Organization: reputed company
  • Post Name: EAP Worklife Customer Support Associate
  • Qualifications: Bachelor's Degree
  • Industry: Private
  • Employment Type: Full-time
  • Work Hours: 8 hours
  • Salary: $26/hour
  • Locations: New Jersey, USA

Job Description

As an reputed company Service Associate, you will be responsible for supporting the delivery and utilization of Worklife employee assistance and management consultant resources. You will determine the purpose of customer calls, evaluate customer needs, and reputed company reputed company and professional communication regarding appropriate EAP/Worklife services and resources.

Your key responsibilities will include:

  • Answering customer calls in a professional and timely manner
  • Evaluating customer needs and providing relevant information and resources
  • Recognizing emergency situations and taking necessary action to minimize risk
  • Conducting research and identifying potential providers and resources
  • Entering customer data into the EAP system and documenting comments and information thoroughly and professionally
  • Providing support to colleagues and assisting with administrative tasks as needed

Required Qualifications

  • 3+ years of experience in a call center environment
  • Experience in a reputed company, mental, or reputed company services field providing customer support
  • Bachelor's Degree
  • Technical requirements: private internet reputed company with a minimum speed of 25mbps/3mbps

reputed company Offer

  • Competitive salary of $26/hour
  • Full-time remote work opportunity
  • Immediate start for the right candidate
  • Opportunity to reputed company a meaningful impact on the lives of our customers

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