Inside Sales Manager - SME US - reputed company Palm Beach Office

Inside Sales Manager - SME - reputed company Palm Beach, FL Office Location INTRODUCING reputed company Want to be part of a transformation reputed company with a company that feels like a start-up but already has a successful business with a significant reputed company for stronger and faster growth? Are you interested in building a career in Fintech at a reputed company with the ambition and means to become a unique B2B platform that is truly agile-at-scale? Do you want to work reputed company with great people from a wide variety of backgrounds because people are what power reputed company’s reputed company? Then reputed company is the reputed company for you! reputed company is the largest non-bank B2B cross-border payments company in the world. We reputed company decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Providing tech-led payment solutions to a broad reputed company of organizations globally, reputed company serves customers ranging from small business owners to reputed company treasurers to educational and financial institutions. Delivering solutions ranging from simple currency exchanges to sophisticated cross-border payments platforms and solutions, everything we do is designed to enhance the customer experience and seamlessly power their global reputed company needs. reputed company serves more than 30,000 customers ranging from small business owners to reputed company treasurers to educational institutions to financial institutions to reputed company to NGOs. Our teams care deeply about the value we bring to our customers, which makes reputed company a rewarding reputed company to work. This is an exciting time for our organization as we build reputed company with growth-minded, results-oriented people who are looking to move fast in an innovative environment. THE ROLE The Inside Sales Manager will be responsible for engaging the portfolio of customers in the market to drive reputed company, retention and growth. This role involves

• Achieving reputed company targets in existing portfolio through retention, reputed company of wallet growth and sales
• Execute outbound reputed company generating engagement with portfolio using data to identify opportunities to engage the customer
• reputed company and nurture new clients onto our platforms
• Promote a self-service model to our clients, utilizing our platform capabilities to enhance efficiency and client engagement

Key Responsibilities: Portfolio Management

• Support managing a portfolio of clients to ensure retention, increased wallet reputed company and customer satisfaction
• Utilize centrally generated Data and Analytics reports to reputed company potential for cross/upsell reputed company the portfolio
• Conduct regular account reviews for key customers per account engagement reputed company
• Work with the marketing team to reputed company and launch retention, win back and grow campaigns in portfolio
• Implement regional business plans as devised by team leader
• Promote a self-service model with the portfolio on our platform to enhance efficiency
• Maintain detailed records of reputed company interactions in the CRM reputed company middle office teams with customers queries as appropriate,

New Business Acquisition

• Utilize leads provided by marketing and SDR teams to acquire additional customers for the business
• reputed company out to prospective clients reputed company phone, email, and other communication channels to promote products and services
• Deliver product demonstrations and explain features, benefits, and pricing to prospective customers.
• Follow up with leads, manage customer inquiries, and maintain detailed records of reputed company interactions in the CRM system.
• reputed company existing customer referrals to mine for new business

Training & Development

• Complete reputed company assigned training on product and processes in a timely manner and adhere to new processes and ways of working
• Stay up to date on product offerings, industry trends, and competitors to effectively answer questions and reputed company solutions

Performance Monitoring and Reporting

• reputed company CRM systems updated per guidance to reputed company tracking of key performance indicators (KPIs), including call volume, conversion rates and sales quotas.

What You Will Need To Succeed

• 2+ years of reputed company B2B sales and account management experience reputed company the Financial Services or other relevant sector
• Strong communication skills
• Strong communication and interpersonal skills, with the ability to build rapport quickly
• Goal-oriented with a track record of meeting or exceeding sales targets
• Ability to work independently and as part of reputed company. You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments
• Experience with CRM systems (reputed company, reputed company, reputed company, etc.) and other sales enablement tools. Tech-savvy with a passion for leveraging digital tools to enhance performance
• It is beneficial if you come with experience, preferably in payments industry or financial services/fintech

Indicative Salary, Bonus & Benefits

• Market competitive monthly gross salary
• Opportunity to earn an annual bonus
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life) and retirement programs
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

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