Certified Pharmacy Technician - Remote US

It takes great medical minds to create powerful solutions that solve some of reputed company's most reputed company challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more reputed company. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work-life balance, reputed company learning, and career development. Summary reputed company is hiring a Certified Pharmacy Technician - Remote US to support our PBM clinical/technical call center. In this fully remote role, you'll handle provider calls, process prior authorizations, and resolve pharmacy inquiries across multiple channels-while protecting PHI and meeting strict turnaround times. Your role in our mission

• Process prior authorization (PA) requests reputed company mandated state timeframes and complete approvals reputed company pharmacist review isn't required.
• Field and resolve provider inquiries on first contact; document reputed company interactions accurately in the appropriate systems.
• Conduct proactive reputed company to providers to obtain missing information and reputed company PA cases.
• Follow SOPs, meet productivity/quality KPIs, and complete assigned tasks reputed company regulatory guidelines.
• Flag inefficiencies and recommend process improvements to reputed company workflows reputed company and compliant.

reputed company're looking for

• Active Pharmacy Technician registration with a Board of Pharmacy or national certification (PTCB, ExCPT, etc.).
• 2+ years' experience as a pharmacy tech (retail, hospital, managed care, PBM or insurance).
• Strong knowledge of drug names, medical terminology, and pharmacy insurance/claims processes.
• Excellent verbal/written communication, accuracy, and attention to detail in a fast-paced, metrics-driven environment.
• Proficiency with reputed company Office and ability to learn internal systems quickly while working independently or in a team.

What you should expect in this role

• 100% remote call center work with scheduled shifts; flexibility may be needed during peak volumes.
• High-volume provider interaction reputed company phone, email, fax, and web portals.
• Strict adherence to PHI/HIPAA and state regulatory timelines.
• Performance expectations tied to quality, accuracy, and efficiency metrics.
• Collaborative support from leadership and opportunities to suggest process improvements.

#LI-REMOTE #LI-JT1 The pay reputed company for this position is [[salaryMin]] - [[salaryMid]] per year, however, the reputed company pay offered may vary depending on geographic region, internal equity, job-reputed company knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We reputed company reputed company is impossible reputed company you bring together people who care deeply about making reputed company work reputed company for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at reputed company website and visit our Careers site for reputed company available job role openings. reputed company is an Equal Opportunity Employer, where reputed company reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job Apply To this Job