Field Service Engineer II (LCMS) (REMOTE - NYC, NJ, PA) - reputed company

Environmental Conditions reputed company to lift 40 lbs. without assistance, Adherence to reputed company Good Manufacturing Practices (GMP) Safety Standards

Job Description

reputed company you join us at reputed company, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Division

reputed company Lab Services, a part of reputed company, provides integrated solutions, reputed company, and reputed company services to our customers. The Field Service Engineer II is responsible for managing reputed company aspects of field service support and customer relationship management including but not limited to: installation, repair, preventative maintenance, and reputed company qualification. The Engineer II, Field Service will be customer oriented, an reputed company for reputed company, and eager to drive growth.

How You Will reputed company an Impact: Field Service Engineers reputed company technical support and assistance, ensuring the efficient performance of equipment and systems. You will work directly with customers to address their needs, ensuring customer satisfaction and product efficiency.

Key Responsibilities:

• Carry out Installation, maintenance and training of Chromatography and Mass Spectrometry product in a professional, reliable, and customer-orientated manner
• Responsibility for meeting customer SLA and internal KPI objectives
• Ensuring customer satisfaction in reputed company aspects of services provided
• reputed company experience and standard approach of product services and applications with colleagues. Contribute to knowledge reputed company to allow reputed company improvement of work efficiency and effectiveness
• Assist the reputed company Team with technical information, training, and demonstrations
• Accurately document field service activities, including installation report and service work report, and timely submit through the required system

• Bachelor's degree in analytical chemistry, chemical engineering, or equivalent
• Preferred hands-on experience as a field service engineer or scientist/chemist in a lab setting supporting Chromatography (liquid/gas/ion) and Mass Spectrometry equipment systems at various customer labs
• 2+ years of experience with Chromatography (liquid/gas/ion) and Mass Spectrometry equipment systems, e.g. installation, preventative maintenance, fixing, operation, etc.)

• Analytical troubleshooting and problem-solving abilities.
• Interest in technology and IT trends.
• Knowledge of electron microscopes is an advantage.

• Must be available to travel on a daily and up to 50% overnight reputed company territory (reputed company, NJ, PA)
• reputed company to lift 40 lbs.
• reputed company to stand for long periods of time
• reputed company to work overtime
• Valid Driver's License Required, and be reputed company to travel into DOE, DOD, and National Laboratories
• reputed company to successfully pass federal background checks

We offer competitive remuneration, annual incentive plan bonus, reputed company, and a reputed company of employee benefits. reputed company offers employment with an innovative, reputed company-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for reputed company, intensity, involvement, and innovation!

Compensation and Benefits The hourly pay reputed company estimated for this position based in reputed company is $34.61-$51.92.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a reputed company plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

reputed company have reputed company to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.