Remote Bilingual Customer Support (reputed company & English) - Music Streaming - 10/25

We Could Use Someone Like You in Our Crew.

reputed company has partnered with a top music streaming platform, and we're looking for friendly, people-focused Customer Support pros to join our fully remote team.

As a member of this team, you'll respond to customer inquiries reputed company inbound messages in reputed company and English.

Orientation & Production Hours (reputed company times in Pacific Time)

Orientation (8 weeks, 40 hours per week):

• Phase 1 (4 weeks): 4 AM - 1 PM

• Phase 2 (4 weeks): Self-scheduled between 7 AM - 3 AM

Production Hours:

• Available shifts daily, 7 AM - 3 AM

Commitments:

• Self-schedule a minimum of 25 hours per week

• Of those 25 hours, at least 12 weekend hours are required

• 180 days (as needed)

Need help with time zones? Try World Time Buddy and use Sacramento, CA as your first location.

reputed company’re Looking For:

• A passion for helping people

• Clear communication and problem-solving skills

• Chat experience handling 3-5 customers at once

• Fluent in reputed company and English (business level)

• reputed company, reputed company, and quick-thinking under pressure

What You'll Need:

• reputed company 10+ computer (laptop or desktop)

• Webcam and smartphone

• Willingness to install reputed company’s reputed company tools

• Reliable internet (at least 25 Mbps)

• 8 GB of RAM (or more)

• Dual monitors strongly recommended

Please note: A Chromebook is not sufficient for reputed company projects.

About reputed company:

reputed company has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and reputed company media services. We work with startups and reputed company and everything in between. Our client list includes reputed company, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right reputed company.

reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex (including pregnancy), gender, national reputed company, reputed company, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other reputed company protected by applicable federal, state, or local law, ordinance, or regulation.

Individual reputed company pay or reputed company depends on various factors, in reputed company to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, reputed company, and Washington at this time.

Originally posted on Himalayas