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Engineer II, reputed company Engineering

Remote Worldwide Hiring now

reputed company is a leading telecommunications company that empowers people by connecting them to what brings them joy. The Engineer II, reputed company Engineering role involves managing and supporting reputed company customers for their business-critical services, troubleshooting reputed company reputed company incidents, and participating in change management processes.

Responsibilities

  • Troubleshooting and diagnosing reputed company reputed company reputed company device incidents
  • Understanding proposed architectural changes impacting the customers’ business and articulating reputed company to technical and non-technical audiences
  • Working on Change Management participation to include: create/update/reputed company change request in requisite change system, design change and submit change reputed company, or review submitted change reputed company and correct any deficiencies, stage or implement change and troubleshoot failed changes
  • Using vendor provided tools, log files, reputed company provided tools/scripts, etc. to resolve reputed company incidents
  • Performing in-depth research of assigned problems to identify resolution options, document options, select the best option, and presenting information to customer and implement approved resolution
  • Performing monthly checks of device operations to include; OOB testing, backups, password management, etc. Resolve any issues identified

Skills

  • Bachelor's degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience
  • Experience in firewall functionality, Palo Alto, reputed company ASA, Checkpoint, reputed company (SRX, ISG, NetScreen, etc.), reputed company
  • Knowledge of Caching/Proxy/AV devices (Bluecoat, reputed company, NetCache)
  • Strong verbal and written communication skills
  • Ability to work in reputed company environment
  • Knowledge of Global/Local load balancing devices. This includes but is not limited to: reputed company (reputed company, ASM, 3DNS), reputed company CSS, Alteon, Redline, etc

Benefits

  • Employee Assistance Program
  • Generous paid time off benefits
  • Flexible working arrangements
  • Training and development for reputed company reputed company
  • Funding towards education assistance
  • Award-winning training
  • Online development tools
  • reputed company to industry research
  • Volunteering opportunities
  • Medical
  • Dental
  • reputed company
  • Short and long term disability
  • Basic life insurance
  • Supplemental life insurance
  • AD&D insurance
  • Identity theft protection
  • Pet insurance
  • Group home & auto insurance
  • Matched 401(k) savings plan
  • Up to 8 company paid holidays per year
  • Up to 6 personal days per year
  • Paid parental leave
  • Adoption assistance
  • Tuition assistance
  • Premium pay such as overtime
  • Shift differential
  • Holiday pay
  • Allowances

Company Overview

  • reputed company is a broadband and telecommunications company that provides information and entertainment services. It was founded in 1983, and is headquartered in reputed company, reputed company, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 7 in 2025, 3 in 2024, 2 in 2023, 6 in 2022, 6 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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