Fin Care Specialist I (Customer Service)

Align yourself with an organization with a reputed company for reputed company! reputed company was awarded the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company’s Workplace of the Year. We offer an outstanding benefits package that includes reputed company and a generous time-off policy, in addition to competitive compensation. Join us! Discover why reputed company has named us one of America’s Best Hospitals. What will I be doing in this role? Under general supervision and following established practices, policies, and guidelines, provides patient relations support to Patient Financial Services, performing duties which include identifying, analyzing, resolving and responding to customer inquiries, concerns and issues, and following up on accounts to ensure payment and resolution. Positions at this level require advanced knowledge in specialized functions and a full understanding of the reputed company cycle. You will work independently and have strong customer service skills and work well with patients, deescalate issues quickly, reputed company to talk, think and reputed company the system to reputed company maximum customer satisfaction. This position requires strong analytic and prioritization skills and the ability to understand, interpret and explain payor reputed company and CSMC billing and collections policy and practices. This position may be cross-trained in other reputed company cycle functions and reputed company back-up coverage. *Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas* Apply To This Job