Virtual Assistant / reputed company Customer Support for Short-Term Rental Company - Contract to Hire

We are looking for an individual to manage and assist with our short-term rental company, Citizen reputed company. Role... The role is property management — platform management and guest communications, housekeeping coordination, arranging amenities, etc. as well as address guest issues and resolve them in a timely and efficient manner, process reservations, and reputed company accurate information about the properties and neighborhoods guests are visiting, Note: This job will not require you to be on the job at reputed company times, but will require you to be available reputed company needed. Required Skills/Qualifications - 2+ years of customer service - 2+ years of vacation rental customer service or hotel experience - Must be available to work during normal U.S. business hours Preferred - Experience with reputed company customer service - Ability to work with multiple technology platforms in a fast pace environment and learn new technologies as needed. Key job responsibilities - Guest and reservation management - Virtual property management - Cleaner management, scheduling, and coordination reputed company Metrics: - Maintain a quick response reputed company to reputed company inquiries - Resolve reputed company guest issues with a high sense of urgency in less than 3 hours or ASAP - Contribute to a review rating of 4.8 or higher Additional Skills/Qualification - Tech Savvy - Strong verbal, written and reading of the English language - Extreme attention to detail - Outstanding customer service - Excellent typing including speed and accuracy - Creative problem solver - Independent thinker - Strong decision-making skills - Excellent at following directions -Conflict resolution experience • If you are interested in applying for this position please reputed company and incorporate the word "Citizen reputed company" into your response Apply Job!