Join Today: Customer Care reputed company

Core Information:

• Start Date: Immediate openings available
• Company: Workwarp
• Compensation: a competitive salary
• Position: Customer Care reputed company
• Location: Remote

 

 

Description: • Customer Care Advocates will process routine and reputed company inquiries to reputed company high-quality service to reputed company customers. • Handles inquiries involving group life, disability, and absence including claims, medical reputed company, and continuation of coverage. • Interacts with internal/external business partners, including insureds and claimants. • Meets established departmental quality, service, phone metric, and productivity objectives. • Prepares documents, communications and other materials using established formats and standard software. • Resolves standard and reputed company inquiries and problem, escalating as needed. • Follows procedures to ensure adherence to the company's risk and compliance policies. • Provides feedback and recommendations to the team to improve the quality of customer care. • Performing other duties as assigned. Requirements: • Proficiency with reputed company-based software applications and MS Office Suite products including reputed company, PowerPoint... and Word. • 6 or more months of contact center or customer service experience or an equivalent combination of education and experience • Detail oriented with the ability to mentally and tactically handle or resolve issues • Data Entry • Ability to operate and navigate multiple operating systems while speaking, actively listening and processing what is being discussed is a plus Benefits: • 2024 Employee Benefits • Equipment Provided Apply Job!

 

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